Supporting the mental and physical health of frontline public workers

Frontline workers are those who directly interact with customers or the public, and are essential to operations across various industries. These individuals, including healthcare workers, retail staff, hospitality employees and emergency responders, face distinctive challenges and pressures in their daily roles that necessitate organisational wellbeing support.

Skills as currency: Shaping the future of human capital

As we navigate the complexities and uncertainties of the 21st century, organizations are awakening to a profound truth: Enduring success isn't merely found in acquiring top talent but in nurturing and evolving the unique skills already within their workforce. Enter the era of skills ontology — a paradigm shift redefining how we perceive human capital and how we invest in people.

Leveling up the in-product user experience with content design

Bill Gates' assertion in 1996 still holds true today: "Content is king." And while so much has changed in the digital space since Microsoft’s cofounder coined the phrase, the words we use will always matter.

Tackling three HR fundamentals for Britain’s mid-sized organisations

The middle market, which is made up of mid-sized organisations, is the unsung hero of the British economy. Businesses in this category (typically ranging from 700 – 5000 employees) have grown from the SMB stage but aren’t quite considered large enterprises.

Unleashing your workforce's potential: The power of user-generated content

As HR professionals, we're constantly seeking ways to empower employees, optimize internal resources and drive organizational growth. User-generated content (UGC) offers a transformative approach, leveraging the collective knowledge and skills of your workforce to unlock a multitude of benefits, regardless of industry, geography or the maturity of your organization.

Causes, consequences and solutions for the talent drought

As we inch closer to 2024, organizations find themselves in the middle of a talent drought. This worker shortage is sending shockwaves through various industries, becoming a pervasive concern from boardrooms to production plants. The lack of qualified employees will shape next year’s global economic landscape.

Navigating Ambiguity: Insights from Himanshu Palsule, CEO of Cornerstone

Ambiguity can be unsettling and uncertain, but it can also be rewarding.

8 ways to boost frontline workforce agility

Workforce agility isn't just another corporate buzzword — it's a fundamental pillar to success.

Understanding the needs of neurodivergent workers

Mastering Digital: 7 Steps for SMBs

Undertaking a transformation project can seem daunting, especially when it involves every organization member. However, this is an exciting opportunity to make positive changes that can benefit everyone. It may require buy-in from multiple departments and leadership support, but with careful planning and execution, it can be a transformative experience. Even in smaller organizations where resources are limited and daily operations continue, making meaningful progress is possible.

Leading the way: Top 3 focus areas for L&D leaders in 2024

Learning and Development (L&D) is experiencing rapid innovation and transformation, and as leaders in this field for our organizations, we are at the forefront of exploring new paths. In this time of significant change, countless opportunities lie ahead.

Open Architecture and HR tech: Everything you need to know

Employee experience and talent management are in the midst of digital transformation. In today's fast-paced workforce, it's essential to find ways to optimize core HR functions like recruiting, onboarding, learning, development, performance and career growth. Open architecture is an innovative technology that can help tackle these laborious tasks, deadlines and goals. In this article, we'll explore what open architecture is, how it differs from closed architecture and the key features that benefit organizations.